Shipping Policy

How your Nivala kit reaches you

We know you're excited to receive your Nivala kit, and we're just as excited to send it your way. Here's everything you need to know about how we ship your order.

Packed with Care

Packed with Care

Real-Time Tracking

Real-Time Tracking

PAN India Shipping

PAN India Shipping

When will my order be shipped and delivered?

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Time: Once shipped, delivery usually takes 5-7 business days, depending on your location.

What are the shipping charges?

We offer free shipping on orders above ₹3,000 across India. For orders below
₹3,000, shipping charges are applicable on an actual basis.

Where do we ship?

We currently ship to all serviceable pin codes across India. Simply enter your pin code at checkout to confirm delivery availability.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email and SMS. You can use this link to monitor your delivery in real-time.

What if there's a delay?

While we strive for timely delivery, unforeseen circumstances may occasionally cause delays. If your order is delayed beyond the expected delivery date, please reach out to us and we'll assist you immediately.

Our Promise

Every Nivala kit is packed with care to ensure it reaches you in perfect condition. We use:

  • Food-grade packaging materials
  • Strict hygiene and quality checks
  • Safe, child-friendly handling

Still have questions?

We're here to help šŸ’›

care@nivala.co.in